PRIVACY POLICY

Last Updated: January 1, 2026

Using your personal information to provide you with the service you expect from Nora Fleur Cosmetics.

At Nora Fleur Cosmetics our customers are at the heart of what we do; we want to provide products that help each of our customers feel good and look their best, and this extends to our customers having confidence in how we handle their personal information. We take the trust you place in us very seriously, no matter whether you share personal information with us when reaching out to us by phone or email or using our website ("Website"). Within this policy, we will refer to the Websites and communications with us collectively as the "Services." The goal of this Privacy Policy ("Policy") is to explain how Nora Fleur Cosmetics ("Nora Fleur", "we" or "us"), collects and uses your personal information, who we disclose it to and when, and the tools and options available to you to manage that information.

This Policy applies to Nora Fleur Cosmetics Services, and any sites or products that display or link to this Policy. It does not apply to any website, service, or product that does not display or link to this Policy or that contains its own privacy policy.

What Personal Information We Collect The following are the categories of personal information we may collect and the period of time we retain personal information for each category:

Identifiers: Such as your name, alias, phone number, mailing and email addresses, IP address, account name or other similar identifiers, account credentials, and ZIP code.
How long we retain it: For as long as you remain a customer plus as long as necessary for legal reasons or to protect our interests.
Commercial information: Including purchase and related transaction information, such as your account log-in credentials and password, payment method(s) (debit or credit card number), items purchased, order status, product review information, preferred product sizes, brands you tell us you love and other merchandise interests.
How long we retain it: For as long as you remain a customer plus as long as necessary for legal reasons or to protect our interests.
Information you share during communications and interactions with us: Which may include the content of email messages, chat sessions, text messages, and phone calls.
How long we retain it: For as long as we need the information to provide service to you.
Demographic information: Which may include age or birth date, gender, ZIP code, and other information about you.
How long we retain it: For as long as you remain a customer plus as long as necessary for legal reasons or to protect our interests.
Audio and visual information: Such as video or call recordings when you call our Customer Care team.
How long we retain it: One year or longer as necessary for legal reasons or to protect our interests.
How long we retain it: One year or longer as necessary for legal reasons or to protect our interests.
Internet or other electronic network activity information: Including internet browsing information, unique device identifiers, cookie identifiers, device and browser settings and information, interaction with our Website or an advertisement, and Internet service provider information. We may also collect information about when and how you access and use our Website, such as the date and time of your visit or use, the website visited before and after visiting our Website, how you navigate and what you search for on the Website, the pages visited on the Website, items you view, and the items you purchase.
How long we retain it: For as long as you remain a customer plus as long as necessary for legal reasons or to protect our interests.
Inferences: Inferences about or derived from any of the information above that may relate to your preferences or other matters.
How long we retain it: For as long as you remain a customer plus as long as necessary for legal reasons or to protect our interests.

Our Site Is For Individuals Who Are At Least 15 Years Old Nora Fleur Cosmetics does not knowingly request or collect personal information from anyone younger than 15 years old (or other age required by law) without prior consent from a parent or legal guardian. Please contact info@norafleurcosmetics.com if you believe your child under age 15 has submitted personal information to Nora Fleur Cosmetics without prior parental or legal guardian consent so that we can take steps to delete the information.

How We Collect Personal Information We collect personal information in various ways, both directly and indirectly. For example, when you send us postal mail, email our customer care team, fill out a form on our Website or place an order through the Website, we collect your information directly from you. We may also collect your personal information indirectly through automated means, for example, when you interact with our Website, we may use technologies to collect information about how you use the Website. We may also receive information about you from third parties including from our affiliates, social media platforms or from our advertising partners.

We Collect Personal Information When You Provide It We may collect personal information directly from you or your device as follows:

When you register for a Nora Fleur Cosmetics account, it is necessary for you to provide personal information that includes your name and email address. You may choose to provide us with additional personal information, including billing, mailing, and shipping addresses, phone number, and a payment method (e.g., credit card). If you make purchases through the Website, you will also create a username and password, information that on subsequent visits helps us confirm your identity and makes it easier for you to make purchases on our Website.
When you shop with us,through the Website, we store your browsing history, what you searched for, what you have saved for later, and when you ask us to notify you about items that go on sale or come back in stock and what you bought (if you make a purchase).
When you interact with Nora Fleur Cosmetics, including with a member of our sales team, contact our Customer Care team, participate in a contest or sweepstakes, respond to a survey or engage in a promotional activity.
When you sign up to receive emails, including marketing communications.

We Collect Personal Information From Third-Party Sources To better understand your preferences, operate our business, and provide you with products we believe you will love, we may receive your personal information from the following third parties:

Online social networks if you follow Nora Fleur Cosmetics on social media sites, for example, Facebook, Instagram or TikTok. We may collect personal information when you communicate with us within the social media sites or use tools from social media platforms or networks in connection with our Website (e.g., to log into an account, or to share inspiration, finds, purchases, and other content with your friends and followers on social media) or when you click "Share This" or "Like" buttons. We think it is important to point out that if you make a post on a social media site, such as on Facebook, Instagram, or TikTok, or identify us in your social media feed by tagging us using a hashtag (#) or "at" (@), your personal information may be publicly available and is subject to the privacy policies of those social media sites. We recommend you review the privacy policies of any third-party sites you visit to understand the data collection and practices of those third parties.
Third-party service providers that support our business, including companies that help with our marketing efforts, analytics providers, advertising networks and cooperatives, third parties that share information with us about the different devices you use online, reviews you have posted on third-party sites about products we offer, and other third parties that we collaborate or work with.

We Collect Personal Information Using Automated Technologies Personal information is also collected through automated technologies and shared with us when you visit our Website, open an email, or click on one of our advertisements.

We automatically create website, which are created when you access our Website. In addition, automated data collection technologies—such as cookies, beacons, tags, software development kits (SDK), and scripts—are used by us to analyze trends, administer the Website, and track users' movements around the Website. We, and our third-party service providers, also use these technologies to gather demographic information about our user base as individuals and in the aggregate.

A "cookie" is a small text file that is stored on an individual's computer and downloaded to the computer or mobile device when they visit a website. Cookies then send information back to the originating website on each subsequent visit, or to another website that recognizes that same cookie. We use the following types of cookies:

Essential Cookies are required to make our Website function properly and cannot be turned off in our systems. If you block these cookies, portions of our Website may not function properly.
Performance and Functional Cookies allow us to count visits and sources of traffic on our Website so we can measure and improve performance and functionality. They help us know which pages of our Website are most and least popular, and how visitors move around the Website.
Targeted Advertising Cookies may be set through our Website by our advertising partners. They may be used by advertising companies to build a profile of your interests and show you relevant advertisements on other websites. Please see Targeted Advertising in the Your options and legal disclosures section for information about how you can opt out of these cookies.
Social Media Cookies allow you to share information using social media sharing buttons on social networks like Facebook, TikTok or Instagram. This information may then be used by the social media network to deliver targeted advertising to you.

We may combine information collected automatically (as described above) from your interactions with our Services and your activity on third-party sites with other data (including personal information).

If you wish to opt out of allowing certain cookies, you may do so by changing your browser settings so that cookies from our Website cannot be set (see Targeted Advertising in the Your options and legal disclosures section below for your options). Please note that if you delete, block, or otherwise restrict cookies, or use a different computer or Internet browser, you will need to renew your cookie management choices.

How We Use Personal Information We use personal information, including information that we combine from your interactions with our Websites, your device, or third parties, to conduct our business and to provide you with the best possible products, services, and experiences. We know your personal information is important to you, so we want to be transparent about the purposes for which we use that information. Here the ways we use your personal information:

To provide you access to the Website, including to service your account(s) and maintain the security of both.
To provide you with products and services, including to fulfill your orders, process your payments, and provide you with products that we think you will like.
To respond to or notify you, including when you place an order, reach out to us with a comment, request or question, complete a survey, and to let you know when an order is ready or, when you elect, to let you know an item is back in stock.
To personalize your experiences with us, including to remember your interests and preferences, customize the products we share with you, facilitate interactions with our store team members, track and categorize your activity and interests on the Websites and Apps, including identifying and linking the different devices you use, and to enrich your experience in our stores, on the Website.
For marketing and advertising, including to send you marketing and advertising communications tailored to your interests and more general in nature.
For analytics, including to understand how you use our Website, how you shop with us, the methods, and devices you use to access our Website, and to make improvements to our Website.
For business purposes, including to operate and improve our business and business activities, for research, to maintain our programs, accounts, and records; to understand your satisfaction with our products and services including the Website; to detect and prevent fraud or misuse of our services; and for any other business purpose permitted by law.
For legal and safety purposes, including to defend or protect us, you, our customers, or third parties, from harm or in legal proceedings; maintain the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; address legal and regulatory compliance; and notify you of product recalls or safety issues.

When We Disclose Personal Information We may disclose personal information we collect from you to third parties, including service providers, business partners, individuals and other third parties, for various reasons. We may disclose personal information to:

Service providers helping us better understand our interactions and transactions with you, addressing online and offline fraud and security, helping us maintain customer accounts and provide customer service, supporting internal research, verifying service quality, and those supporting our business as allowed by law.
Financial services providers, including collection agencies and credit bureaus. We may also share your personal information with other companies, lawyers, credit bureaus, agents, government agencies, and card associations in connection with issues related to fraud, credit, defaults, or debt collection.
Social media platforms and networks such as Facebook, TikTok and Instagram, when you choose to use certain features or tools available on our Website that enable you to connect to a social media account or to share inspiration, finds, purchases and other content on social media.
Parties to business transactions including those involved in strategic business transactions like mergers, acquisitions, joint ventures, asset sales, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of strategic business transactions where personal information may be shared, sold, or transferred, and subsequently used by a third party.
Other third parties not otherwise described above, including service providers who assist us in preventing harm or fraud to us, you, our customers or other third parties; law enforcement, government entities, courts, or other third parties as required or allowed by applicable law, such as for the legal and safety purposes described under the How we use information section. We also may share personal information with third parties upon your request or with your approval, though we may not be able to accommodate all requests.

We may also share aggregated or de-identified information with our affiliates, agents, service providers, business partners or other third parties for their marketing or analytics uses or for any other lawful purpose. This type of information cannot be used to identify you personally.

Note that it is our policy to require that third parties we share your personal information with protect that information consistent with this Policy and applicable law.

Targeted Advertising Partners We work with and disclose certain personal information (identifiers, commercial information, demographic information, location or geo-location information, Internet or other electronic network activity information, and inferences) to third-party companies that support our advertising and marketing efforts, including to serve interest-based advertisements across the Internet; track and categorize your activity, interests and device(s) used over time on our Websites and Apps, and on third-party website and mobile applications.

We may also disclose other information at our discretion, including information collected by automated technologies, which may be used by third parties for their own marketing, advertising, and other purposes. Please see the Targeted advertising portion of the Your options and legal disclosures section below for information on the choices you have related to interest-based advertising.

Note that we do not share text messaging originator opt-in data and consent information with any third party for their own use or benefit, or for the use or benefit of another party. Further, it is our policy to require that third parties we share your personal information with protect that information consistent with this Policy and applicable law.

We Use Third-Party Analytics Providers We use analytics services, including Google Analytics, to better understand how customers use our Website to improve those technologies and optimize your experience and interactions. If you wish to opt out of allowing Google to collect analytics information, please visit Google Analytics Opt-out Browser Add-on.

We May Share Feedback You Provide To Us We are excited when customers want to share feedback with us about the products and services they have purchased and what we offer. If you ask a question about a product, respond to a question about a product or submit an online review, including if you include a photo, please be aware that this feedback may be publicly shared and used by us on the Website without compensation or attribution.

Your Options & Legal Disclosures We recognize that you want choice not only in the products we offer but also in how your personal information is used and shared. We currently offer the following choices and options:

Viewing your personal information. You can access your name, email address, billing address, shipping addresses, payment methods, and transaction information (orders, purchases, and returns) by logging into your account on the Website.
Updating your personal information. You can also correct or update your name, email, billing or shipping addresses, some shopping preferences and payment methods by logging into your account on the Website. You may also make a request to update your personal information by writing to us at the email or postal mailing address specified in the Contact us section below.
Targeted advertising, sharing, and sales. You may opt out of the use of information about your browsing activities on our Services to show you ads on other websites and services by adjusting your settings for each device and browser you use with the Website. To opt out of targeted advertising, sharing, or sales, you must submit a request using our online form and adjust settings for each device and browser you use with the Websites. Alternatively, you may visit our Services using a legally recognized device or browser-based universal opt-out mechanism such as the Global Privacy Control, which will opt out the sharing of your personal information at a browser level. You may also opt out of targeted advertising by certain companies that participate in third-party industry groups by visiting the Network Advertising Initiative consumer opt-out page; please see the device settings for details. Please note that even if you opt out of receiving interest-based advertising, you will still receive advertisements, but they will be more general in nature.
Email choices. You can opt out of marketing or advertising emails by following the unsubscribe process included in the promotional email you received or by logging into your account and indicating your preference. You may also request to opt out of marketing or advertising emails by contacting us at info@norafleurcosmetics.com. Please keep in mind that you if you opt out of receiving marketing messages, you will still receive transactional and service-related emails from us (such as emails related to your order, correction of personal information, password reset requests, reminder emails you have requested, updates to our terms and policies and other similar communications essential to your transactions on the Website) that may be necessary for us to make the Website available to you or respond to your inquiries.
Direct mail choices. You may opt out of receiving marketing or advertising by direct mail by logging into your account on our Website and indicating your preference. Alternatively, you can contact us through one of the methods specified in the Contact us section below and provide the name and mailing address that you would like to opt out. Please note that these requests may take up to 8–10 weeks to become effective.
Telephone choices (calls and texts). You may opt out of receiving text messages by texting "Stop" at the end of any message you receive, or to opt out of marketing or advertising calls, by contacting us through one of the methods specified in the Contact us section below and sharing the phone number that you would like to opt out.
Additional rights in specific jurisdictions. For our customers residing in certain U.S. states, state law may grant you additional rights. You, or your legally designated representative, may submit a request to exercise your rights by completing our online form. Completing the form online will allow us to begin working on your request more quickly and efficiently, but we recognize that some customers may have difficulty using the online form or would prefer support from our team to complete it; you can get help by calling 17864709979. Please see the Identity verification requirement section below for more information on our process for verifying we have received a legally valid request.

Rest assured, Nora Fleur Cosmetics will not discriminate or retaliate against you if you elect to exercise any legally available rights as described in this Policy. If you would like an authorized agent to submit a request on your behalf, please send us an email at info@norafleurcosmetics.com for instructions and additional information we need to respond to a request when submitted by a legally authorized agent.

Identity verification requirement. The law requires that we validate the identity and legal authority associated with certain personal information requests, including for customers residing in states granting additional rights. As a result, we may require that you take additional steps to validate your identity and legal authority, particularly where you make a request through our online form or in writing (email or postal mail). If you make a request online or through our Customer Care center, we will send a message to the email address you provided in your request and you must validate your request within seven (7) days as instructed in that email. Your request will be considered validated once you have completed the email validation process or submitted additional information as requested. Should you fail to confirm your request within the relevant timeframe and/or fail to provide the additional information requested, your request will be considered unvalidated and closed.

We will provide a response to any personal information request within the timeframe required by law. If we cannot substantively respond to your request in a timely manner, we will notify you and provide the reason for the delay.

Under certain circumstances, we may not be able to fulfill your request, such as when doing so would interfere with our regulatory or legal obligations, where we cannot verify your identity, or if your request involves disproportionate cost or effort. But we will respond to your request within a reasonable time, as required by law, and provide an explanation.

For Our Customers Residing In States With Privacy Legislation Some U.S. state laws require that we provide certain disclosures, including a description of legal rights, to those who reside in those states. If you are a resident of any of these states, and a Nora Fleur Cosmetics customer, this section applies in addition to all other applicable rights and information contained in this Policy.

As a resident of these states, you have the right to request:

To know whether we are processing your personal information, access to that information and to receive a copy of your personal information.
That we correct your personal information that is inaccurate.
That we delete your personal information.
To opt out of the processing of your personal information for the purposes of providing you with targeted advertising, which may also be considered a "sale" under certain laws.

Please see the Your options and legal disclosures section of this Policy section for additional information on how to exercise these rights.

The rights granted to you under applicable law may provide us with exceptions to fulfilling your request, including where we need to retain the information to fulfill a legal obligation, complete a transaction with you, prevent fraud or any other purpose permitted by law.

Should you wish to appeal a determination we have made with regard to your personal information request, send an email to info@norafleurcosmetics.com within 14 days of receiving a final response from us. Include "Data Subject Rights Appeal" in the subject line of your email, and provide your name, the original request case number, the email address associated with your request and any relevant information for us to investigate your appeal. We will provide a response to your request for an appeal within a reasonable time and in accordance with applicable law.

Do Not Sell Or Share My Personal Information As described above, we work with certain advertising partners to show ads that are targeted to your interests. These activities may be considered "selling" or "sharing" of your personal information under certain state laws. To opt out of these activities, you must submit a request using our online form and adjust settings for each device and browser you use with the Website. Alternatively, you may visit our Services using a legally recognized device or browser-based universal opt-out mechanism such as the Global Privacy Control, which will opt you out of the sale or sharing of your personal information. Please note that we may continue to collect and share personal information about you with other third parties, including to continue providing services to you where sharing of your personal information is for purposes other than targeted advertising and permitted by law. Adjusting your settings using the settings link above will only opt out of any sharing activity on the browser and device you are using for the website you are visiting once you tap the "confirm" button.

We do not knowingly "sell" or "share" the personal information of consumers under 16 years of age.

Nora Fleur Cosmetics does not collect, process or use sensitive personal information to make inferences about you and uses sensitive personal information only as set forth in this Policy and as permitted by applicable law.

For Our Customers Residing Outside The U.S. Nora Fleur Cosmetics does not market for direct sale to customers in regions outside the United States, including the European Economic Area (EEA), Switzerland and the United Kingdom (UK). Purchases made through our Website that ship to locations outside the United States (including to Canada), please refer to their privacy policy for additional information.

If you provide personal information through the Website separate from a purchase, you understand that your personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different from the laws and protections in your country.

Links To Other Sites Links to other websites and services. Our Website may provide links to Internet sites, content, or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos available via those links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of any third-party sites you choose to access.

Nora Fleur Cosmetics Privacy 8069 NW 67th St.

Miami, Florida 33166 Info@norafleurcosmetics.com

If you're not comfortable shopping through the Website and would prefer to make your purchase via telephone, just give us a call at 1 786-470-9979. Our Customer Service representatives will be happy to assist you.

Updates To This Policy We may make changes to this Policy from time to time, and we may apply any changes to information previously collected, as permitted by law. Please be sure to check this Policy for updates. Each version of this Policy will be indicated by the last updated date at the top. If we make material changes to this Policy, we will notify you, such as by posting the updated Policy on the Websites or Apps, and/or as otherwise required by applicable law.

U.S. State Privacy Laws This policy addresses the requirements of the following U.S. state privacy laws where applicable.

PRIVACY POLICY

Last Updated: January 1, 2026

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